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End User License Agreement

Last updated April 1, 2026

DocuStash is licensed to You (End-User) by Double L Solutions Limited, located at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom (“Licensor”), for use only under the terms of this License Agreement.

By downloading the Licensed Application from the Apple App Store or Google Play Store, and any update thereto (as permitted by this License Agreement), You indicate that You agree to be bound by all of the terms and conditions of this License Agreement, and that You accept this License Agreement. The Apple App Store and Google Play Store are referred to in this License Agreement as “Services.”

The parties of this License Agreement acknowledge that the Services are not a Party to this License Agreement and are not bound by any provisions or obligations with regard to the Licensed Application, such as warranty, liability, maintenance and support thereof. Double L Solutions Limited, not the Services, is solely responsible for the Licensed Application and the content thereof.

This License Agreement may not provide for usage rules for the Licensed Application that are in conflict with the latest Apple Media Services Terms and Conditions or Google Play Terms of Service (“Usage Rules”). Double L Solutions Limited acknowledges that it had the opportunity to review the Usage Rules and this License Agreement is not conflicting with them.

DocuStash, when purchased or downloaded through the Services, is licensed to You for use only under the terms of this License Agreement. The Licensor reserves all rights not expressly granted to You. DocuStash is to be used on devices that operate with iOS (Apple) or Android (Google) operating systems.

Table of Contents

  1. The Application
  2. Scope of License
  3. Technical Requirements
  4. No Maintenance and Support
  5. User-Stored Content
  6. Content Ownership and Encryption
  7. Liability
  8. Warranty
  9. Product Claims
  10. Legal Compliance
  11. Contact Information
  12. Termination
  13. Third-Party Terms of Agreements and Beneficiary
  14. Intellectual Property Rights
  15. Applicable Law
  16. Miscellaneous

1. The Application

DocuStash (“Licensed Application”) is a piece of software created to provide users with a secure, private digital vault for managing personal documents and renewal reminders - customised for mobile devices (“Devices”). It is used to securely store, organise, and track important personal documents such as insurance policies, MOT certificates, vehicle tax documents, warranties, memberships, and other time-sensitive renewals. Features include bank-level encrypted document storage, proactive renewal reminders, cloud backup and sync, offline access, and (for Pro tier) AI-powered document analysis and family sharing.

2. Scope of License

2.1 You are given a non-transferable, non-exclusive, non-sublicensable licence to install and use the Licensed Application on any Devices that You (End-User) own or control and as permitted by the Usage Rules, with the sole exception that such Licensed Application may be accessed and used by other accounts associated with You via family sharing or volume purchasing plans where applicable.

2.2 This licence will also govern any updates of the Licensed Application provided by Licensor that replace, repair, and/or supplement the first Licensed Application, unless a separate licence is provided for such update.

2.3 You may not share or make the Licensed Application available to third parties (unless to the degree allowed by the Usage Rules, and with Double L Solutions Limited's prior written consent), sell, rent, lend, lease or otherwise redistribute the Licensed Application.

2.4 You may not reverse engineer, translate, disassemble, integrate, decompile, remove, modify, combine, create derivative works or updates of, adapt, or attempt to derive the source code of the Licensed Application, or any part thereof (except with Double L Solutions Limited's prior written consent).

2.5 You may not copy (excluding when expressly authorised by this licence and the Usage Rules) or alter the Licensed Application or portions thereof. You may create and store copies only on devices that You own or control for backup keeping under the terms of this licence.

3. Technical Requirements

3.1 The Licensed Application requires a device running iOS 14.0 or later, or Android 8.0 (API level 26) or later.

3.2 An active internet connection is required for account creation, cloud backup and synchronisation, subscription management, and receipt of renewal reminders. Certain features are available in offline mode.

3.3 Sufficient device storage is required for local operation, document caching, and the installation of updates.

3.4 Licensor reserves the right to modify the technical requirements at any time.

4. No Maintenance and Support

4.1 Double L Solutions Limited is not obligated, expressed or implied, to provide any maintenance, technical or other support for the Licensed Application.

4.2 Double L Solutions Limited and the End-User acknowledge that the Services have no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.

5. User-Stored Content

DocuStash is a private, personal document storage application - it is not a public content sharing or social platform. Users may upload personal documents to their own private, encrypted vault for their sole personal use.

All documents and files you store in DocuStash are:

  • Encrypted on-device before being uploaded to our servers using bank-level (AES-256) encryption.
  • Accessible only by you - Double L Solutions Limited does not have the technical ability to read, view, or access the content of your encrypted files.
  • Never shared with other users, third parties, or the public (except via the family sharing feature, where you explicitly choose to share access with family members within your own DocuStash family group).
  • Not subject to content moderation by us, as we cannot access the encrypted content.

You are solely responsible for ensuring that any content you store in the Licensed Application complies with all applicable laws and regulations.

6. Content Ownership and Encryption

You retain full ownership of all documents and files you upload to DocuStash. Double L Solutions Limited does not assert any ownership over your stored content.

Due to our end-to-end encryption model, Double L Solutions Limited stores only the encrypted form of your documents on our servers. We do not access, view, process, or share the plaintext content of your uploaded files. Your encryption keys are derived from your account credentials and are never held by us in a form that would allow decryption of your files.

You grant Double L Solutions Limited only the limited technical licence necessary to store, transmit, and back up your encrypted data in order to provide the Services to you.

By submitting suggestions or other feedback regarding the Licensed Application, you agree that we can use and share such feedback for any purpose without compensation to you.

7. Liability

7.1 Licensor's responsibility in the case of violation of obligations and tort shall be limited to intent and gross negligence. Only in case of a breach of essential contractual duties (cardinal obligations), Licensor shall also be liable in case of slight negligence. In any case, liability shall be limited to the foreseeable, contractually typical damages. The limitation mentioned above does not apply to injuries to life, limb, or health.

7.2 Licensor takes no accountability or responsibility for any damages caused due to a breach of duties according to Section 2 of this Agreement.

8. Warranty

8.1 Licensor warrants that the Licensed Application is free of spyware, trojan horses, viruses, or any other malware at the time of Your download. Licensor warrants that the Licensed Application works as described in the user documentation.

8.2 No warranty is provided for the Licensed Application that is not executable on the device, that has been unauthorisedly modified, handled inappropriately or culpably, combined or installed with inappropriate hardware or software, used with inappropriate accessories, regardless if by Yourself or by third parties, or if there are any other reasons outside of Double L Solutions Limited's sphere of influence that affect the executability of the Licensed Application.

8.3 You are required to inspect the Licensed Application immediately after installing it and notify Double L Solutions Limited about issues discovered without delay by email. The defect report will be taken into consideration and further investigated if it has been emailed within a period of ninety (90) days after discovery.

8.4 If we confirm that the Licensed Application is defective, Double L Solutions Limited reserves a choice to remedy the situation either by means of solving the defect or substitute delivery.

8.5 In the event of any failure of the Licensed Application to conform to any applicable warranty, You may notify the applicable Services Store Operator, and Your Licensed Application purchase price will be refunded to You.

8.6 If the user is an entrepreneur, any claim based on faults expires after a statutory period of limitation amounting to twelve (12) months after the Licensed Application was made available to the user.

9. Product Claims

Double L Solutions Limited and the End-User acknowledge that Double L Solutions Limited, and not the Services, is responsible for addressing any claims of the End-User or any third party relating to the Licensed Application, including, but not limited to:

  • (i) product liability claims;
  • (ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and
  • (iii) claims arising under consumer protection, privacy, or similar legislation.

10. Legal Compliance

You represent and warrant that You are not located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a “terrorist supporting” country; and that You are not listed on any US Government list of prohibited or restricted parties.

11. Contact Information

For general enquiries, complaints, questions, or claims concerning the Licensed Application, please contact:

Double L Solutions Limited
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
doublelsolutionsltd@gmail.com

12. Termination

The licence is valid until terminated by Double L Solutions Limited or by You. Your rights under this licence will terminate automatically and without notice from Double L Solutions Limited if You fail to adhere to any term(s) of this licence. Upon licence termination, You shall stop all use of the Licensed Application, and destroy all copies, full or partial, of the Licensed Application.

13. Third-Party Terms of Agreements and Beneficiary

Double L Solutions Limited represents and warrants that Double L Solutions Limited will comply with applicable third-party terms of agreement when using the Licensed Application.

In accordance with Section 9 of the “Instructions for Minimum Terms of Developer's End-User License Agreement,” Apple and Apple's subsidiaries shall be third-party beneficiaries of this End User License Agreement and - upon Your acceptance of the terms and conditions of this License Agreement - will have the right (and will be deemed to have accepted the right) to enforce this End User License Agreement against You as a third-party beneficiary thereof.

14. Intellectual Property Rights

Double L Solutions Limited and the End-User acknowledge that, in the event of any third-party claim that the Licensed Application or the End-User's possession and use of that Licensed Application infringes on the third party's intellectual property rights, Double L Solutions Limited, and not the Services, will be solely responsible for the investigation, defence, settlement, and discharge of any such intellectual property infringement claims.

15. Applicable Law

This License Agreement is governed by the laws of England and Wales, excluding its conflicts of law rules.

16. Miscellaneous

16.1 If any of the terms of this agreement should be or become invalid, the validity of the remaining provisions shall not be affected. Invalid terms will be replaced by valid ones formulated in a way that will achieve the primary purpose.

16.2 Collateral agreements, changes and amendments are only valid if laid down in writing. The preceding clause can only be waived in writing.